Dear customers, evChargeking will be attending the eMove360 fair in Berlin from October 5th - 7th. We will be presenting our new ETAPpro charger to the world. For this reason, our production facility will not be open for business during the week of 3 to 7 October. Shipping of orders will resume on Monday October 10th but will take a few days to work through. Thank you for your understanding.
Except for the "Lucky 7" versions, our EV cables are made-to-order (custom made) for each customer order. We only offer a refund within 14 calendar days, if the cable shipped is defective or damaged. Where appropriate, the customer will be liable for shipping costs. We encourage all consumers to carefully choose the length of the EV cable and type of EV cable before placing an order, to avoid ordering either the wrong length or cable type. We are more than happy to answer questions for the customer before the order is placed, such that the customer can purchase the correct EV cable for their needs.